This 1.5 credit asynchronous course introduces healthcare professionals to the practical implementation of quality assurance (QA) and quality improvement (QI) programs across healthcare settings. Learners will distinguish between maintaining safe standards of care (QA) and systematically improving processes (QI), while applying key methodologies such as root cause analysis (RCA) and Plan-Do-Study-Act (PDSA) cycles. The course emphasizes identifying high-risk areas, implementing safeguards, and driving systems-level improvements through interprofessional collaboration.

OverviewThis course explores the evolving landscape of the pharmacy profession and its impact on care delivery.

Overview: The purpose of this module is to engage health care providers (prescribers), pharmacists, and other health care professionals in evidence based practices to avoid medication errors and enhance patient safety. Successful attainment of knowledge by the learner will enable improved awareness and lead to changes in clinical practice measures to overcome common causes of medication errors.  

This course presents providers with evidence-based information and tools to integrate behavioral health care skills into their practice using the Collaborative Care Model. In a time of widespread need for clinical assessment and early intervention services for depression and other behavioral health conditions, providers can learn about how their patient care practices can be adapted to address this need effectively. This module is a lecture style format with knowledge check questions at the end of the presentation. This module is approved for 1 hour of CME.